Privacy Policy
This Privacy Policy explains how Alliance Pro Services collects, uses, protects, and manages information submitted through our website, forms, calls, emails, SMS/text messages, and related communications.
Throughout this Privacy Policy, "Alliance Pro Services," "we," "our," or "us" refers to Alliance Pro Services.
Internal Review Required: This Privacy Policy template should be reviewed by a qualified attorney before publication.
Our Commitment To Your Privacy
Alliance Pro Services values the trust of our clients, website visitors, and project inquiries. This Privacy Policy explains how we may collect, use, disclose, and safeguard information when you visit our website, request a consultation, submit a form, call us, email us, or otherwise communicate with our team.
By using our website or submitting information through our website, you agree to the terms of this Privacy Policy.
Information We May Collect
Personal Information
- Full name & contact details
- Project or mailing address
- Budget & timeline parameters
- Submitted photos or documents
- Form message contents
Communication
- Direct phone calls
- Email correspondence
- SMS and text messages
- Consultation bookings
- Appointment requests
Website Usage
- IP address records
- Browser and device types
- Pages visited and paths
- Time spent on site
- General location data
Cookies & Tracking
- Browser cookies and pixels
- Analytics and performance
- User experience metrics
- Marketing activity data
- Advertising engagement
How We Operate
How We Use Your Information
Alliance Pro Services may use collected information to:
- Respond to project inquiries and schedule consultations
- Provide estimates or detailed project information
- Communicate about services and follow up on submitted forms
- Improve our website and user experience
- Manage client relationships and send appointment reminders
- Protect against fraud, misuse, or unauthorized activity
- Comply with applicable legal obligations
SMS And Text Message Communications
If you provide your phone number and consent to receive text messages, Alliance Pro Services may send SMS messages related to your project inquiry, consultation, appointment reminders, service updates, or follow-up communications.
Message and data rates may apply. Message frequency may vary. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.
Sharing & Tracking
How Information May Be Shared
Alliance Pro Services does not sell personal information in the traditional sense. We may share limited information only when necessary to operate our business, provide services, manage communications, or comply with legal obligations.
We may share information with:
- Website hosting providers
- CRM and communication platforms
- Email and SMS service providers
- Scheduling tools
- Analytics providers
- Payment, invoicing, or administrative providers, if applicable
- Contractors, subcontractors, vendors, or project partners when needed to evaluate or perform requested services
- Legal, regulatory, or government authorities if required by law
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers in support of business operations, customer service, communications, or requested services is permitted only as needed to perform those services.
All the above categories exclude text messaging originator opt-in data and consent. SMS opt-in data, phone numbers, and consent information will not be shared with any third parties, affiliates, or lead generators for marketing or promotional purposes.
We require service providers to use information only for authorized business purposes and to protect it appropriately.
Cookies, Analytics, And Website Tracking
Our website may use cookies and similar technologies to improve functionality, understand visitor activity, measure marketing performance, and enhance the user experience.
These technologies may help us understand:
- Which pages visitors view
- How visitors interact with the website
- Which marketing sources bring visitors to the website
- How forms and calls are generated
- How to improve website performance
Users may adjust browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.
Third-Party Links
Our website may include links to third-party websites, platforms, social media pages, vendors, or partner resources. Alliance Pro Services is not responsible for the privacy practices, policies, or content of third-party websites. Visitors should review the privacy policies of any third-party sites they access.
Security & Retention
How We Protect Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, system, email, SMS platform, or internet transmission is completely secure. We cannot guarantee absolute security of information transmitted online.
How Long We Keep Information
Alliance Pro Services may retain personal information for as long as necessary to respond to inquiries, manage client relationships, provide services, comply with legal obligations, resolve disputes, maintain records, and support legitimate business purposes.
When information is no longer needed, we may delete, anonymize, or securely retain it in accordance with applicable law and business requirements.
Your Rights & Choices
Your Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include the ability to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request a copy of certain personal information
- Opt out of certain marketing communications
- Opt out of certain targeted advertising or data sharing where applicable
To make a privacy-related request, contact us using the information listed below. We may need to verify your identity before processing certain requests.
Marketing Communications
If you sign up, submit a form, or otherwise consent to receive communications, Alliance Pro Services may contact you by email, phone, or text message about your inquiry, services, project updates, promotions, or related information.
You may opt out of marketing emails by using the unsubscribe link where available or by contacting us directly.
You may opt out of SMS messages by replying STOP.
Additional Policies
Children’s Privacy
Our website and services are intended for adults and property owners seeking construction, remodeling, development, or related services. We do not knowingly collect personal information from children under the age of 13. If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete it.
Changes To This Privacy Policy
Alliance Pro Services may update this Privacy Policy from time to time. When updates are made, the "Last Updated" date at the top of this page will be revised. Continued use of the website after changes are posted means you accept the updated Privacy Policy.
Contact Information
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:
Legal Business Name
Alliance Pro Services
DBA / Public Business Name
Alliance Pro Services
Website
Phone
Mailing Address
Seattle, WA
Service Area
Seattle, Washington and surrounding communities
